How do I Cancel a Subscription Plan?
If for any reason you wish to cancel your subscription, here's what to do.
Step 1: Log in to your Flow Study account and select your initials in the top right corner.
Step 2: Select 'Manage Subscription'.
Step 3: You will be prompted to redirect to another browser. This is our subscription portal. Select 'Go to Subscription'.
Step 4: In the portal, select 'Subscription' then Select the plan you wish to cancel.
Step 5: Select 'Cancel Subscription'.
Step 6: You will be given the option to cancel on next renewal of your plan, or to cancel the subscription immediately.
Step 7: You will be asked to provide a reason for wanting to cancel; after selecting one your subscription will successfully be cancelled.
Please tell us the reason you want to cancel your subscription.
We want to know how we can improve the service for you and/or others.
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